How often you'll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your rug or carpet every 18 months.

A reputable professional cleaner knows the latest in carpet construction, chemicals, and safe, effective cleaning methods to help maintain carpet beauty.

Most professionals use hot water extraction cleaning (also known as steam cleaning). Other common cleaning methods include absorbent pad or bonnet cleaning, rotary shampoo, and dry foam or powder.

Professional cleaning is recommended for any rug or carpet, including stain-resistant carpet. However, if you decide to do it yourself, carefully follow the manufacturer's instructions. Most dry cleaning systems are satisfactory and will not affect the warranty. If other methods are used, avoid cationic or high pH (>10) chemicals which can impair stain resistance. Avoid excessive abrasive action to prevent damage to the carpet tufts.

• Immediately scoop up as much of the spill as possible. Then blot, do not rub, with clean, white absorbent cloth or paper towels to remove excess moisture. Use a wet/dry vacuum if spill is large.
• Douse stain with warm, not hot, water and blot with clean, white cloth or paper towels. Press down firmly to remove as much moisture as possible. Repeat until no stain is evident on cloth or towels.
• If stain remains on carpet, make a solution of warm water and mild non-bleach liquid laundry, not dishwashing, detergent (1 teaspoon to 1 quart water). Apply enough solution to cover stain and let soak for about 5 minutes.
• Rinse with warm water and blot thoroughly to extract water. Repeat until all detergent is removed.
• Absorb remaining moisture with layers of white paper towels, weighted down overnight with non-staining glass or ceramic object.

When completely dry, vacuum or brush the pile to restore texture.